It is part of the Kenex philosophy that attention to detail be applied from the moment an order is taken, through the manufacture of our product, to the final despatch. The quality assurances we have attained (See base of page) demand that the very highest standards. There exists full traceability for every component, enabling us to track the life of each product. In the unlikely event of a component/product failure, we can quickly determine a product's history and those individuals in-house who have been involved with its production. In addition, each product is tested and independently checked to ensure it is fit for its purpose. We encourage input from design, production and sales staff in an effort to continually review and improve the way we manufacture our range and respond to our customers.
Equipment produced by Kenex is noted for its effectiveness and ease of use. These characteristics are the result of a long process, including research & development, ergonomic design, and advanced manufacturing processes. Post-market surveillance is an important part of our quality control procedures as it helps ensure continual product improvement. We don't just sell products then forget about them; instead we welcome your feedback and involvement. If you have any comments, or suggestions for improvements, we'd be delighted to hear from you. If you have a requirement not covered by our current range, please contact us and we'll try to help. And if we can't assist we might know who can. We hope to hear from you soon.